Barclays Expert Advisor – Terms & Conditions (T&C) Agreement and Policy
I. Website and Data Privacy Policies
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our service
- Improve, personalize, and expand our service
- Understand and analyze our service
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to our products
- Send you emails
- Find and prevent fraud
II. Product Deliveries
After client make payment, we will need 2 information in order to create the license
- Your name as exactly listed on the real/demo account MT4
- Your MT4 account number
Product EA License will be sent to your email address in maximum 24 hours after payment has been made
III. Refund Policy
Before using our Expert Advisor, a trader must fully understand the highly speculative nature of the Forex market, as there is no single system nor strategy that can perfectly predict the market and win 100% of the time.
The trading strategy that our EA uses is a strategy that could only be consistently and stably executed by a robot due to the extensive volume, speed, and complexity of data to analyze.
Trading with Barclays EA individually outside our risk and setting recommendation will give you the full responsibility for any results from your trades
The 100% Money Back Guarantee, can be requested if the loss of the client’s account is caused while using our recommended risk and setting that is strictly recommended by Barclays’s advisor
This can be done by reporting us your account investor password and/or your VPS login information, for genuine investigation that the account result inadequacy is caused by our Expert Advisor product and not by trader own trading psychology or even from other products